How to File a Complaint

Submit in writing or other permanent medium to the College of Opticians an outline of your complaint including:

  • Name of the registrant
  • Registrant's business name
  • Registrant's business address and telephone number
  • The time and date of the incident(s)
  • A detailed account of the incident(s)
  • Any supporting documentation
  • Names of any potential witnesses

Complaint against a Registrant

Please view the Complaints page for details on how complaints are dealt with.

To initiate a complaint against a registrant of the College, please complete the form below to the best of your ability.

Complaints Form

If you require a paper copy of the complaint form, please contact the College at: 

Phone: (416) 368-3616 or (800) 990-9793 ext. 213 
Email: complaints@collegeofopticians.ca
Fax: (416) 368-2713
Toll-Free (Ont): (800) 990-9698
Mail:  College of Opticians of Ontario
           90 Adelaide Street West, Suite 300
           Toronto, ON M2H 3V9
           ATTN: Coordinator, Professional Conduct

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