The Government of Ontario has declared a province-wide state of emergency that will impact the way that opticianry services can be accessed by the public.
Read on for important information about how you can access opticianry services during the Provincewide Shutdown.
As regulated health professionals, opticians may continue to provide in-person services to patients, on an appointment-only basis. Optical stores may also offer curbside pickup and delivery, but it is important to note that not all opticianry services can be provided in this way (e.g. where a specialized optical appliance needs to be properly fit to the patient). It is up to the optician to determine, in their professional judgment, whether a particular service can be offered via curbside pickup or delivery.
Optical stores are required to enforce health and safety measures to ensure the safety of patients and staff. These measures include:
Opticians may put other health and safety measures in place that they consider necessary in their practice environment.
In addition, effective January 14, 2021, optical stores may only operate between the hours 7am and 8pm for in-person services and curbside pickup. For more information, please see the Ontario Government’s Provincewide Shutdown Measures summary.
Some opticians may be offering services via remote practice (e.g. telephone, email, or video conference). Not all services may be available remotely, as some opticianry services continue to require an in-person visit. It is up to the optician to determine, in their professional judgment, whether a particular service can be offered via remote practice. Contact your optician to find out what services are available.
No matter how services are delivered, opticians must adhere to the College’s standards of practice, as well as the guidelines implemented by the College and the Ontario Government in response to the COVID-19 pandemic. For more information, please see the following information on our website: